COVID-19 & Vaccination Policy
Kimberley Outback Tours (KOT)
We will continually monitor the ever-changing situation and will make amendments to our policy as and when required.
The health and safety of our passengers and staff is always our main priority and we’re taking a number of steps to ensure your continued well-being whilst visiting us. Kimberley Outback Tours (KOT) is closely following all advice received from Australian medical authorities, as well as the World Health Organisation (WHO), regarding precautions that are needed to minimise risks concerned with COVID-19.
Vaccination policy for travelling
Guests booked on our extended tours will be required to be fully vaccinated (two doses of an approved COVID-19 vaccination with booster dose if required) for travel from 31 January 2022.
Proof of COVID-19 vaccination must be provided to Kimberley Outback Tours prior to your tour, preferably as soon as guest(s) have proof, and at the latest 30 days prior to tour departure when final payment is due, whichever is the later.
Any Federal and/or State government mandates/changes requiring vaccination earlier than the dates mentioned in the previous paragraph will supersede the above dates.
Guests and employees with a contraindication to any available COVID vaccine may receive an exemption provided they can provide a valid medical exemption certificate to KOT and provide KOT with a proof of a negative PCR test undertaken no more than 72 hours prior to the time of departure. Non-vaccinated exempted guests may also be subject to additional specific requirements.
Guests who are unable to meet vaccination requirements are requested to contact KOT or their travel agent for assistance with their booking.
Guests who are unable to receive required vaccines for travel, will unfortunately not be able to travel with us at this time. In this circumstance, please notify KOT a minimum of 90 days prior to your departure.
Guests who are unable to show proof of COVID-19 vaccination or who do not provide proof of a valid medical exemption certificate and a negative PCR test prior to commencing their tour will not be permitted to join – and will not be refunded or recover any disruption costs. Guests with any symptoms of illness prior to travel will be requested not to travel.
Guests shall comply with all Government (Federal and State) requirements for entry into Western Australia or to access KOT’s tours or services. Where the guest does not so comply, and cancels or is unable to access KOT’s service, the guest shall forfeit any and all monies paid.
Operations due to COVID-19
Due to different factors, uncertain times, and government restrictions and circumstances out of our control:
If an entire tour is cancelled or is unable to proceed due to any COVID-19 (or any other pandemic) restrictions (imposed by Government or any other authorising body) or such restrictions are either not removed as expected, extended, or re-imposed, we will use our best endeavours to consider the options, and may offer to guests:
– a transfer to an alternative departure date, subject to availability;
– a credit for the original value paid by you for the tour which credit will be transferable to another person and valid for 12 months, but subject to KOT’s terms and conditions.
* Additional costs may apply for future departures due to fare schedule/costs increases;
* Credit is not redeemable for cash
If you contract COVID-19 within 10 days of the date of departure of the tour, you must notify KOT in writing. In such circumstances, you will not be able to undertake the tour, unless, due to full recovery, acting within the latest government regulations and your ability to supply proof of full recovery before commencing the tour. Please ensure you take out travel insurance to cover for these situations, as you will not be entitled to a refund for monies paid to KOT for the tour.
To ensure that our guests and our tour guides remain safe during the pandemic, guests must adhere to all social distancing requirements and hygiene standards as required by KOT’s and Government policies. Guests may be required to undertake a temperature test via a non-contact thermometer and/or a COVID-19 test prior to commencing the tour or during the tour. If a positive result occurs or if a guest refuse to take this test, Kimberley Outback Tours has the right, at its sole discretion, to refuse to take the guest on the tour, or to bar the guest(s) from continuing the tour, which ever the case may be.
All out of pocket expenses (transfers, transport or alternate accommodation) as a consequence of leaving the tour will be at the guest’s own expense. Guest(s) shall not be entitled to any refund on monies paid by guest(s) to KOT under these circumstances.
In the event of any cancellation or changes in travel arrangements in any way due to a Force Majeure event, KOT will not be liable to you in contract, statute, tort, or restitution for any loss, which could include but are not limited to, the loss of deposit, purchase price of tour and loss of enjoyment, or for damage, charges, expenses and costs or injury. We therefore advise our guests, again, to ensure they have adequately travel insurance to protect themselves against these risks and ensure the policy cover these risks.
This Covid-19 & Vaccination Policy is subject to change, due to Government requirements and decision changes and will be updated/changed as required due to these changes and decisions.
Please also view and note our full Terms & Conditions which are on our webpage and apply to your booking.